Whether service is exceptionally good or exceptionally bad, it is important to let companies know how they’re doing. Supplying feedback allows them to better tailor their services and products to the needs of the public. Following is everything you need to know about how to give a review to a contractor.
It is first important to note the weight that your opinion has. A negative review can have an impact on a company’s profits and reputation for quite some time. Thus, make sure that you truly mean what you say when posting negative feedback and always take the time to try having your problems resolved by the business first. This same is also true of positive feedback. Avoid working with or positively reviewing companies that attempt to solicit glowing opinions of their activities, rather than letting their work speak for them.
Choose a neutral, third-party review platform. Be mindful of the fact that companies can selectively choose the types of comments that appear on their web pages this is why most websites only include testimonials, rather than a balanced array of completely honest opinions.
Describe the service that you have received while making sure to highlight both the positive and negative aspects of your experience. Talk a bit about the service features that could be improved. Give your readers a solid overview of your experience and let them know whether or not you would use the company again and why.
Finally, choose a rating for the business based upon the establish rating system of the platform you are using. State your geographic location and the date of your service and your post. Make sure to leave reviews soon after having worked with companies. Be mindful of the fact that significant changes may have occurred in overall management, company procedures and service quality if you’ve waited several months to leave feedback.